FAQs
United Auto Film - Answers to common questions about window film, paint protection film, shipping, and installation.
Frequently Asked Questions
Q: How fast can you ship my order?
A: Orders placed before 2 PM EST typically ship the same business day from our Queens, NY warehouse. Most Northeast orders (NY, NJ, CT, PA) arrive within 24-48 hours. We also offer local pickup for NYC-area installers.
Q: Do you ship nationwide?
A: We ship to professional installers across all 50 states. While the Northeast has the fastest delivery times (24-48 hours), we happily serve dealers nationwide with reliable 3-5 day shipping to most locations.
Q: Is there a minimum order requirement?
A: No minimum order requirement. Whether you're ordering one roll or stocking multiple locations, we serve installers at every scale. Orders over $500 qualify for free shipping to Northeast addresses.
Q: What kind of support do you provide to dealers?
A: We offer comprehensive technical support from experienced installers—not just order-takers. Get help with product selection, installation techniques, troubleshooting, and business advice. We're your partner, not just your supplier.
Q: Can I get product samples before placing a large order?
A: Yes! Customers can request product samples including window film swatches and paint protection film demo pieces. This allows you to evaluate quality, test installation characteristics, and show customers before committing to larger orders.
